TERMS AND CONDITIONS

As Of Date: 07/03/2025

Welcome to ShepherdText!

These Terms and Conditions (“Terms”) govern your use of ShepherdText LLC’s services (“Services”) and website. By using our Services, you agree to these Terms. Please read them carefully.

1. About Us

ShepherdText LLC (“we,” “our,” or “us”) is a software company based in Spring Lake, North Carolina, USA. We provide a text messaging platform designed for church leaders, nonprofits, businesses, and schools.

2. Eligibility

You must be at least 18 years old to use ShepherdText. By signing up, you confirm that:

  • You are at least 18 years old.

  • You are using ShepherdText on behalf of a church, nonprofit, school, or business.

  • You are located within the United States.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. If you believe your account has been compromised, contact us at support@shepherdtext.com.

4. Acceptable Use

You agree not to use ShepherdText to:

  • Send spam or unsolicited mass messages.

  • Send illegal, harassing, hateful, or harmful content.

  • Violate any applicable laws or regulations.

We may suspend or terminate your account if you violate these rules.

5. Subscriptions & Payments

  • Billing: Subscriptions are available on a monthly or annual basis.

  • No Refunds: Payments are non-refundable. You may cancel your subscription at any time, but no refunds will be issued for unused time.

  • Non-Payment: If you fail to pay, your access to ShepherdText will end.

6. Content & Data

You retain ownership of any content (e.g., messages, contacts) you upload or send through ShepherdText. You grant us a license to process this content solely for providing our Services.

We collect names, email addresses, phone numbers, and message content as necessary. We do not share your data with third parties for profit — only with trusted providers who help us deliver our Services (e.g., SMS carriers).

For more details, please see our Privacy Policy.

7. Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or misuse our Services.

8. Limitation of Liability

ShepherdText LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the Services. We do not guarantee uninterrupted or error-free operation.

9. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

10. Contact Us

Questions? Reach out anytime at support@shepherdtext.com.

By using ShepherdText, you agree to these Terms.